Self referrals
For many referrals you need to book an appointment with a GP.
If you have already seen your GP regarding a referral and have a query please contact the referrals team on 020 8854 0356 between 9:30am and 3:30pm, Monday to Friday.
You can complete a self-referral yourself for the following conditions.
Pharmacy referrals
Did you know?
We are participating in a new approach to improve access for patients to GP appointments. The aim is to direct patients to the most appropriate healthcare professional, which may be a GP or a pharmacist.
If your symptoms could be resolved by a booked consultation with the pharmacist instead of the GP, you will be given a same-day referral to a pharmacy of your choice.
We think this is a good thing. Once you see how great your local pharmacist is – they are highly trained and skilled clinicians experienced in treating minor illnesses – we don’t think you’ll look back.
This will also help us to free up GP appointments for people with more complex health needs and ensure that everyone gets treated at the right time, by the right healthcare professional.
We are keen to hear what you think and will be listening to your comments and feedback about your experience of using this service.
GP referrals
To request a GP referral:
- use our accurx service
- phone us on 020 8854 0356
Provide as much information as you can as this will help us to process your request.
Tracking a referral
To track an existing referral:
- use our eConsult service
- phone us on 020 8854 0356